Buffalo Voiceover
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Terms & Conditions

Last updated: August 27, 2026

Welcome to Buffalo Voiceover LLC ("We", "us", or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, www.buffalovoiceover.com (the "Site"), and any online courses, educational materials, live sessions, classes, or coaching services provided through the Site (collectively, the "Services"). Your use of the Services is also governed by our Privacy Policy, available at www.buffalovoiceover.com/privacy-policy which describes how we collect, use, store, and protect your personal information, including any information collected from or about minors. By using the Services, you acknowledge that you have read and understood our Privacy Policy.

By accessing the Site, registering for an account, registering for a class, purchasing a coaching session or demo production, or purchasing a course, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. ELIGIBILITY, ACCOUNTS AND PARENTAL ROLES

  • Adult Students: If you register for an account as an adult (18 years or older), you take full responsibility for compliance with these Terms and your actions during live sessions.
  • Minor Students: If a student is under the age of 18 ("Minor"), a parent or legal guardian must register the account, handle all billing, and provide explicit consent for the Minor to participate. Students under the age of 13 may not use the Services unless a parent or legal guardian has provided verifiable parental consent in compliance with the Children’s Online Privacy Protection Act (COPPA). The Company reserves the right to request proof of age or parental consent at any time.
  • Parental Monitoring: Parents and guardians are responsible for monitoring the Minor’s online behavior, ensuring they attend sessions from a safe and appropriate environment, and verifying that their background environment during live video calls is suitable.
  • Account Responsibility: You are entirely responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized use of your account.
  • Accuracy: You must provide accurate, current, and complete information during the registration process.

2. EDUCATIONAL DISCLAIMER

  • No Professional Guarantee: All content, courses, and materials provided on this Site are strictly for educational and informational purposes.
  • Results Vary: The Company makes no guarantees, warranties, or representations regarding your specific performance, class results, or employment outcomes upon completing our courses. The Company will not procure work for you, solicit auditions for you, or connect you with employers, employment or talent agencies, or other representatives.

3. LIVE OR VIRTUAL CLASSROOM CODE OF CONDUCT

Because our Company features live class, or real-time interactive virtual video sessions, you agree to the following rules during all live classes:

  • Professional Environment: Students must attend virtual classes from a quiet, distraction-free environment. Broadcasts from bedrooms or inappropriate settings are highly discouraged.
  • Dress Code: All participants—both adults and minors—must be fully and appropriately dressed for an educational setting while attending in person or on camera.
  • Audio and Video Etiquette: In virtual settings, Instructors reserve the right to mute microphones, turn off student webcams, or completely remove a student from a live session if their background noise, visual environment, or behavior disrupts the lesson. During live classes, students must be respectful of the Instructor and their fellow class members by not speaking out of turn or making inappropriate noises or comments while the Instructor is speaking or a fellow class member is speaking.
  • Recording Bans: Students and parents are strictly prohibited from recording, taking screenshots or photographs, or capturing audio of live sessions, instructors, or other students. This is a critical privacy measure to protect all participants, especially minors.

4. ATTENDANCE, LATE ARRIVALS, AND RESCHEDULING

  • Live Class Punctuality: Live and Virtual classrooms will open exactly at the scheduled time. Instructors are not obligated to repeat material or extend class times for late arrivals.
  • Missed Live Sessions: If a student misses a live or a virtual class, the Company is not liable for providing a makeup session or a partial refund.
  • Session Recordings and Photography: At the Company’s sole discretion, live virtual classes may be recorded for quality assurance or to provide asynchronous playback to absent students. By participating, adult students and parents of minors consent to such recordings for internal educational use only. Recordings will be stored securely using industry-standard encryption, retained for no longer than 90 days following the session, and accessible only to Company instructors and authorized staff. Parents or legal guardians of minors may request deletion of recordings containing their child’s likeness by contacting us at maria@buffalovoiceover.com. Recordings will not be shared with third parties, used for marketing purposes, or posted publicly without explicit written consent. Live in-studio classes will never be video recorded. The Instructor make take occasional photographs of live in-studio classes for usage and promotion on the Company's website and social media. You agree to be occasionally photographed by the Instructor for promotional purposes. Minors will not be included in these photographs without written parental consent.

5. INTELLECTUAL PROPERTY RIGHTS

  • Ownership: All educational content, including but not limited to videos, lectures, worksheets, quizzes, graphics, software, course syllabi, scripts, copy and text, is the sole property of the Company and is protected by copyright laws.
  • Limited License: When you purchase or enroll in a course, we grant you a limited, personal, non-transferable, and revocable license to access the materials for your personal, non-commercial educational use.
  • Prohibited Actions: You may not copy, record, reproduce, distribute, resell, share your login with third parties, or create derivative works from our content without explicit written permission.

6. PAYMENTS, SUBSCRIPTIONS, AND REFUNDS

  • Pricing: All fees for courses or subscription packages are listed on the Site and are subject to change at any time.
  • Billing: You agree to provide a valid payment method. If purchasing a recurring subscription, your payment method will be charged automatically at the start of each billing cycle unless canceled.
  • Refund Policy: All purchases are non-refundable. If you are no longer able to attend a class or event in the future after making a purchase, you can request that your purchase be put towards a future class or event of equal or lesser value. You must ask for your purchase to be put towards a future class at least 48 business hours before the start of the original class or event that you registered for.
  • Option A (Strict): All sales are final, and no refunds will be issued once a course or lesson has been accessed or attended.

7. STUDENT CONDUCT AND COMMUNITY GUIDELINES

  • Acceptable Use: You agree to interact respectfully with instructors, staff, and fellow students.
  • Prohibited Behavior: You are strictly prohibited from: eating or drinking any foods or beverages besides bottled plain water while attending live in-studio classes for the protection of the equipment.

Extreme profanity, hate speech, or other derogatory speech is prohibited at all times.

Students must demonstrate respectful behavior towards Instructors and support staff at all times.

Refusing to take direction from Instructors or support staff is grounds for dismissal from live or virtual classes, without refund.

Disruptive behavior that affects other students' abilities to enjoy in-studio live or virtual classes will not be tolerated. After one warning, an Instructor or support staff member may instruct you to leave the class and no refund will be given.

  • Cheating, plagiarizing, or sharing quiz answers.
  • Posting defamatory, abusive, offensive, or discriminatory comments in discussion forums, social media, public websites, review sites, or live chat sessions.
  • Attempting to upload viruses, malware, or scraping data from the website.

8. CANCELLATION AND TERMINATION

  • By You: You may close your account or cancel your subscriptions at any time through your dashboard settings.
  • By Us: We reserve the right to ask you to leave a live in-studio class, leave a virtual class, suspend or terminate your account immediately, without a refund, if you violate these Terms, engage in behavior that disrupts the learning environment, or fail to pay outstanding balances. The decision of the Instructor, support staff, or Owner is final and there is no appeal or review policy. The Company retains the right to refuse service, classes, or access to in-studio or virtual classes to any member of the general public.

9. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Buffalo Voiceover LLC the Site and Services are provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. The Company does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. Buffalo Voiceover LLC and its instructors shall not be liable for any indirect, incidental, special, or consequential damages resulting from your inability to access the Site or your reliance on any educational materials provided. Our total aggregate liability to you for any claim arising out of or related to these Terms or the Services shall not exceed the total amount you paid to us in the three (3) months preceding the claim.

10. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting an updated version on the Site or sending an email. Continued use of the Services after updates are posted constitutes your acceptance of the revised Terms.

11. GOVERNING LAW AND DISPUTES

These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any disputes arising out of or relating to these Terms or the Services shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Consumer Arbitration Rules, to be held in Buffalo, New York. The arbitration shall be conducted by a single arbitrator. Each party shall bear its own costs, except that the Company will pay any filing fees exceeding those of a court action. YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction, and claims that may be brought in small claims court may be filed there instead of arbitration.

12. CONTACT INFORMATION

If you have any questions, concerns, or requests regarding these Terms, please contact us at: